Page 19 - The police annual report 2016
annual report 2016
P. 19
LICENCE ADMINISTRATION
Operational ef ciency, outcomes, and quality management
Actual 2014
Actual 2015
Goal 2016
Actual 2016
COST EFFECTIVENESS
Person work years
843
881
747
692
Licence administration costs in thousands of EUR
60,634
61,990
51,725
54,879
Cost effectiveness (cost per licence issued by the police), EUR
44
43
44
47
Cost correlation of licence administration, per cent
106
106.5
100
98
Licence administration income target in thousands of EUR
64,370
66,048
51,725
53,970
PRODUCTIVITY
Productivity (licences issued by the police per licence per person-work year, subject to a charge and free)
1,651
1,727
1,540
1,770
Productivity of fee-paid operations (licences issued by the police per licence per person-work year, paid working hours)
2,165
2,200
2,143
2,420
Productivity of operations not subject to charge (monitoring tasks/unpaid working hours, licence per person-work year)
–
–
352
301
SERVICE CAPACITY AND QUALITY
Realisation rate of e-services % (share of electronically sub- mitted licence applications out of all licences of the police)
–
–
30
29
Utilisation rate of e-service % (share of electronically sub- mitted licence applications out of the entire volume in the licence categories supporting e-services)
–
29
40
45
LICENCES ISSUED AND LICENCE MONITORING ACTIONS
No. of licences issued by the police in total
1,392,128
1,452,250
1,164,000
1,160,156
Passports
721,794
774,540
815,000
847,972
Personal ID cards
135,473
141,225
165,000
156,894
Driving licences
355,524
350,977
–
1,442
Firearm permits
55,432
57,939
60,000
56,698
Security sector licences
56,841
60,771
62,000
26,738
Licences and permits for foreigners
55,043
54,900
50,000
54,129
Other licences
12,021
11,868
12,000
16,283
LICENCE MONITORING
Operational ef ciency, outcomes, and quality management
Actual 2014
Actual 2015
Goal 2016
Actual 2016
COST EFFECTIVENESS
Person-work years (included in the total number of per- son-work years of the licence administration)
206
220
204
216
Appropriation for operating expenses, thousands of EUR
12,420
Licence monitoring costs (unpaid licence services), thou- sands of EUR
16,767
LICENCES ISSUED AND LICENCE MONITORING ACTIONS
Monitoring actions total, pcs.
–
119,135
72,000
65,065
THE POLICE, ANNUAL REPORT 2016 19
